oksibet Privacy Policy
This page describes what we collect when you use oksibet and how we keep that data protected. We take your privacy seriously. When you register an account, deposit funds, or place bets on our platform, we collect personal information necessary to verify your identity, process your payments, and comply with anti-money-laundering regulations.
We do not sell your data to third parties. We use your information only for account management, payment processing, customer support, and regulatory compliance. Our servers may sit outside your jurisdiction, but we encrypt all data in transit and at rest using industry-standard protocols.
This policy applies to all users of oksibet, regardless of location. If you have questions about how we handle your data, contact our support team. We are committed to transparency and will respond to data-access requests in accordance with applicable law.
What data we collect on oksibet
We collect information in several categories. First, we collect identity information: your full name, date of birth, email address, and phone number. We also collect a copy of your identity document (KTP, passport, or equivalent) to verify your identity and comply with know-your-customer (KYC) regulations.
Second, we collect payment information. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the payment method, transaction amount, and timestamp. We do not store your full payment card or e-wallet credentials—payment processors handle that data securely.
Third, we collect account activity data. We log your login times, IP addresses, device types, and browser information. We record your bets, game outcomes, and account balance changes. We also collect support tickets and correspondence if you contact our team.
Fourth, we collect technical data. We use cookies and similar tracking technologies to remember your preferences, language settings, and session information. We also collect analytics data about how you navigate oksibet—which games you play, how long you stay on each page, and which features you use.
We do not collect data you do not provide
We collect only information necessary for account verification, payment processing, and regulatory compliance. We do not track your browsing outside oksibet or sell your data to advertisers.
How we use your data
We use your identity information to verify your account, prevent fraud, and comply with anti-money-laundering regulations. We may share your name and identity document with payment processors and regulatory authorities if required by law.
We use your payment information to process deposits and withdrawals, reconcile transactions, and detect fraudulent activity. We retain payment records for at least five years to comply with financial regulations.
We use your account activity data to monitor for suspicious behavior, investigate disputes, and improve our platform. We analyze game outcomes to ensure fair play and detect technical errors. We use support correspondence to resolve your issues and improve our customer service.
We use technical data to optimize oksibet's performance, personalize your experience, and understand user behavior. We use analytics to identify which games are popular, which payment methods users prefer, and which features need improvement. We do not use this data for targeted advertising outside oksibet.
Third-party processors and data sharing
We work with third-party service providers to operate oksibet. These include payment processors (mobile banking, local payment, online payment, e-wallet, and banks), hosting providers, analytics platforms, and customer support tools. We share only the minimum data necessary for each provider to perform their function.
Payment processors receive your payment information to process transactions. They do not receive your identity document or account activity data. Hosting providers receive technical data (IP addresses, device information) but not your personal identity or payment information.
We may disclose your data if required by law, court order, or regulatory authority. We may also disclose data if we believe disclosure is necessary to protect the rights, safety, or property of oksibet, our users, or the public.
We do not sell your data to third parties for marketing purposes. We do not share your data with competitors or unrelated businesses.
Your rights regarding your data
You have the right to access your personal data. You can view your account information, transaction history, and game outcomes by logging into oksibet. You can also request a complete copy of your data by contacting our support team.
You have the right to correct inaccurate data. If your name, email, or phone number is incorrect, you can update it in your account settings. If you need to update your identity document, contact our support team.
You have the right to request deletion of your data, subject to legal and regulatory requirements. We may retain your data for a period after account closure to comply with financial regulations and resolve disputes. We will delete your data when retention is no longer required by law.
You have the right to object to certain uses of your data. For example, you can opt out of analytics tracking by disabling cookies in your browser settings. However, some data collection is necessary for account security and payment processing, and you cannot opt out of that.
We at oksibet believe that transparency and user control are essential to privacy. Your data is yours, and we handle it with care.
Data retention and security
We retain your identity information for as long as your account is active, plus a minimum of five years after closure to comply with financial regulations. We retain payment records for at least five years. We retain account activity data (bets, game outcomes) for at least three years to resolve disputes and investigate fraud.
We encrypt all data in transit using TLS (Transport Layer Security) protocol. We encrypt sensitive data at rest using AES-256 encryption. We store identity documents and payment information on secure servers with restricted access. We use multi-factor authentication to control access to our systems.
We conduct regular security audits and penetration testing to identify vulnerabilities. We have incident response procedures in place. If we discover a data breach, we will notify affected users and relevant authorities as required by law.
Cookies and tracking technologies
We use cookies to remember your login session, language preference, and account settings. These cookies are necessary for oksibet to function. We also use analytics cookies to track how you use our platform—which games you play, how long you stay, and which features you use.
You can disable cookies in your browser settings. However, disabling cookies may prevent oksibet from functioning properly. You may not be able to log in or access your account if cookies are disabled.
We do not use cookies to track you across other websites. We do not share cookie data with third parties for advertising purposes.
Data transfers and jurisdiction
oksibet operates in supported jurisdictions where online gaming is permitted by local law. Our servers may be located outside your jurisdiction. By using oksibet, you consent to the transfer of your data to countries outside your jurisdiction, where data protection laws may differ from your home country.
We apply the same security standards to all data, regardless of where it is stored. We comply with applicable data protection laws in each jurisdiction where we operate.
Contact and data requests
If you have questions about our privacy policy, want to access your data, or wish to exercise your rights, contact our support team. We will respond to data-access requests within 30 days. We may request additional information to verify your identity before providing access to your data.
We may update this privacy policy at any time. Changes take effect when posted on this page. Continued use of oksibet after changes are posted constitutes acceptance of the updated policy. We recommend reviewing this page periodically to stay informed of any updates.